FAQ
REFUND & SHIPPING POLICY
FINAL SALE ITEMS
Please note that select products on our website are marked as Final Sale, meaning they are non-returnable and non-refundable under any circumstance.
Final Sale items include (but are not limited to):
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Clearance or discounted merchandise
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Customized or personalized products
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Items clearly labeled as Final Sale on their product pages
⚠️ Once the tag has been removed from the item, it is no longer eligible for return — even if it is not marked Final Sale.
ORDER CANCELLATION
Orders may only be canceled within the first 24 hours after purchase.
After that time, your order has already begun processing and cannot be modified or canceled.
SHIPPING POLICY
Please double-check your shipping address before completing your purchase.
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Once your order is placed, we cannot make changes to your address.
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Any package delivered to the wrong address due to customer input will not be refunded or resent.
📦 Once your package has left our facility, it becomes the responsibility of the shipping carrier.
This includes any lost, delayed, or damaged packages.
Claims for reimbursement must be made directly through the carrier.
DAMAGED OR INCORRECT ITEMS
We want you to love your order! If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery with:
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Your order number
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Photos of the item
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A brief description of the issue
We’ll review it and do our best to make it right.
NEED HELP?
For any questions regarding your order or our policies, please reach out: